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ITIL® Foundation Course
Course Code: ITIL2011FND Course Duration: 3 Days Course Overview: Attendees will learn about the international best practice framework for IT Service Management (ITSM) and upon successfully...
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IT Management Consulting
Are you having trouble demonstrating the value that your services provide to your customers? Is your customer’s perception of the value your services provide the same as yours? Is your annual...
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Service Portfolio Management Consulting Service
“Creating High Performing Valued IT Departments” Service Portfolio Management Consulting Service Description: GR8 Service Management will work with you to baseline and improve your Service Portfolio...
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GR8 Service Management award winning IT Management consulting and training organisation specialising in alignment of IT Strategy and business alignment expertise to CIO's and Sr. IT Managers who are...
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George's Bio
♠ ITIL V3 Expert✔IT Business Engagement Specialist✔ Presenter✔ Trainer✔ Business Process Engineer✔Author♠ Career Highlights and Capabilities: George has a successful track record in delivering...
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The Real purpose of Service Level Agreements
The Real Purpose of Service Level Agreements So I posed this question the other day to a colleague. With a sort of a blank look I got a response like to have better service levels. I then proceeded to...
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GR8 Service Management
"Transforming IT departments into highly valued partners in business success” Are you having these problems? Would prefer results like these? Does your business constantly tell you “IT cost...
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Would you prefer this instead? Your Business sees you as valued partner in your business success and rewards? Your business is saying the work IT is doing to help our business improve is incredible...
View ArticleIT & Business Strategic Alignment
Do you believe what your IT department is spending most of their time and money on is aligned with achieving the business strategic objectives? Is your IT Strategy aligned with wiht your Business...
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Business Relationship Management (BRM) Professional
Course Code: BRMPFdn Course Duration: 3 days Course Overview: This course focuses on the Business Relationship Management Professional's competencies required to achieve this...
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